termscond

Cancellations

Customers may cancel purchase orders, in writing, prior to the production of the order. Customer will be responsible for all expenses incurred related to the order, including materials that have been ordered that ASAP International, Inc. cannot cancel. Customer agrees to pay reasonable charges for administrative costs incurred by ASAP International in processing the order to the point of cancellation. Back to top

Overruns and Underruns

Unless specifically stated on the purchase order, the customer will deem overruns and underruns of up to 5% acceptable. It is the policy of ASAP International to use excess overruns as samples for advertising. Back to top

Copyright and Trademark

Customer will hold ASAP International harmless when reproducing materials supplied by the customer. It is the customer's responsibility to ensure that all materials supplied for reproduction do not violate copyright or trademark restrictions. This includes, but is not limited to, installation of software in violation of licensing agreements, excerpted text, electronically generated images, artwork, etc. ASAP International assumes no liability for customer's use or misuse of copyright materials. Back to top

Production Time

Standard production time varies by the type of product and quantity that is ordered, but is generally 10 to 15 working days from the day of final artwork approval. Scheduled ship dates are approximate, unless otherwise committed to in writing. Changes to proofs or the original purchase order may result in delayed ship dates. Back to top

Shipping

ASAP International works with a variety of shipping companies. Shipping dates are approximate unless guaranteed in writing. Back to top

Purchase Orders

Written purchase orders or a signed ASAP agreement (normally attached to a formal quote) are required from the customer prior to processing any order. Artwork must be received by date specified on the order acknowledgment or estimated ship dates may be in jeopardy. Back to top

Method of Payment

All new customer accounts are to be prepaid or C.O.D. unless alternate arrangments are made by your sales representative. Credit references may be requested. Credit terms require payment in full no later than 30 (thirty) days from the invoice date, provided that credit terms have been extended by ASAP International. Invoices unpaid after thirty days are delinquent and subject to a service charge of 1.5% per month (18% per annum) until paid. Accounts that become sixty days delinquent from invoice date will automatically revert to prepayment terms until the account is brought current. Back to top

Returns

ASAP International must be contacted within 14 days of the invoice date if the completed product does not meet the customer's specifications. All returns must be authorized in writing prior to return shipment. ASAP International generally requires that all defective product be returned to be credited or corrected. Return of product for inspection by ASAP International is not to be construed as an admission of the claimed defect by special or consequential damages, unless otherwise agreed to in writing by ASAP International. Back to top

Reorders

Orders that are an exact reprint of a previous job (product, imprint and colors) will not incur the usual setup charges. ASAP International cannot guarantee the exact color match on reorders. Reorder pricing is subject to change. Back to top

Pre-Production Proofs

Layout proofs (black and white, laser copy, or digital images) will be provided on all orders at no charge, and are sent via fax or email. Color layout proofs (color, laser copy) are available if requested on your purchase order. Color proofs are sent via overnight service (shipping charges are billed to customer). Because color layouts proofs are laser quality, ASAP International does not guarantee color matching against layout proofs. Customer must approve all proofs in writing in order to begin production. Failure to approve proofs within a 24-hour period will delay ship dates. Changes to proofs may result in additional charges and delay of ship date. Back to top

Applicable Laws

The validity, interpretation and performance of these terms and conditions will be governed by the laws of California, and this agreement shall be binding upon and inure to the benefit of the parties hereto and their respective successors, assigns, heirs, executors and personal representatives. Any disputes arising from work performed by ASAP International will be argued in the jurisdiction of ASAP International, California. Back to top

Terms & Conditions